Clara & Rose Melbourne is committed to protecting our customers' personal data. This Privacy Policy explains how we collect, use and protect personal information. By using our services, you consent to the practices described in this policy.

Collection of Personal Data

Clara & Rose Melbourne collects various types of personal data to provide an optimal shopping experience. This data may include:

• First and last name
• Email address
• Payment and billing information
• Shipping address
• Order history

Use of Personal Data

The personal data we collect is used for the following purposes:

• Processing and shipping orders
• Managing payments and preventing fraud
• Communicating with customers about their orders and our products
• Improving our customer service and responding to enquiries
• Sending information about new products, promotions and events (with customer consent)

Sharing of Personal Data

Clara & Rose Melbourne doesn't sell, rent or share personal data with third parties, except in the following circumstances:

• With third-party service providers who handle payment processing and order shipping
• When required by law or to comply with legal obligations
• To protect the rights, property or safety of Clara & Rose Melbourne, our customers or the public

Data Security

Clara & Rose Melbourne implements appropriate security measures to protect personal data from unauthorised access, alteration, disclosure or destruction. These measures include:

• Using encryption technology for payment transactions
• Limiting access to personal data to staff and partners who need it to provide our services

Data Retention

Clara & Rose Melbourne retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

Customer Rights

Customers have specific rights under applicable data protection laws regarding their personal data:

• Right of Access: Customers may request a copy of their personal data held by Clara & Rose Melbourne.
• Right to Rectification: Customers may request correction of any inaccurate or incomplete personal data.
• Right to Erasure: Customers may request deletion of their personal data, subject to legal retention obligations.
• Right to Withdraw Consent: Customers may withdraw their consent to data processing at any time.

Cookies and Similar Technologies

Clara & Rose Melbourne uses cookies and similar technologies to improve the user experience on our website. Cookies allow us to save customer preferences and monitor site usage. Customers can adjust their browser settings to refuse cookies, although this may affect the website's functionality.

Changes to This Privacy Policy

Clara & Rose Melbourne may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any updates.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

• Email: info@claraandrosemelbourne.com

Clara & Rose Melbourne is committed to safeguarding your privacy and handling your personal data responsibly and securely.