Shipping Policy
Clara & Rose Melbourne is committed to providing all customers with fast, reliable shipping. This shipping policy sets out delivery times, costs and procedures to ensure the best possible shopping experience.
Delivery Times
Clara & Rose Melbourne aims to ship all orders within 24–48 hours of order confirmation. Once shipped, orders usually arrive within 5–14 business days. Delivery times may vary due to factors such as weather conditions, peak periods and customs procedures.
Free Shipping
Clara & Rose Melbourne is proud to offer free shipping. Regardless of order value or location, you'll get free shipping. This is part of our commitment to making your shopping experience as simple and enjoyable as possible.
Shipping Method
All orders placed with Clara & Rose Melbourne are shipped directly from our supplier. This approach lets us streamline order fulfilment and ensure customers receive their products as quickly as possible. It also allows us to carry out strict quality control on every item we ship.
Order Processing
After placing an order, you'll receive a confirmation email. Clara & Rose Melbourne processes and ships orders within 24–48 hours. Once your order has shipped, you'll receive an email with shipping confirmation and a tracking number, so you can follow your parcel through to delivery.
Order Tracking
Clara & Rose Melbourne provides a tracking number for all shipped orders. You'll receive this number by email once your order has been handed to the carrier. This number lets you monitor your shipment on the carrier's website.
Questions and Customer Service
If you have questions about your order or our shipping policy, contact our customer service team at info@clararosemelbourne.com. Our dedicated team is ready to help and respond to your enquiries as quickly as possible.
Restrictions and Exceptions
While we work hard to meet estimated delivery times, some factors beyond our control may cause delays. Clara & Rose Melbourne isn't responsible for delays arising from customs procedures, weather disruptions or other unforeseen circumstances. We appreciate your understanding and patience in these situations.
Summary
Clara & Rose Melbourne is committed to providing an outstanding online shopping experience with fast, reliable shipping. By following our shipping policy, we ensure every customer receives their products as quickly as possible while maintaining a high level of satisfaction. For more information, contact us at info@clararosemelbourne.com.